Microsoft 365 Troubleshooting & Exam Prep
Courses built from real production tickets and outages. Learn practical skills that work in the real world.
Practical Troubleshooting Training
This course is built for IT support engineers, system administrators and Microsoft 365 admins who want to troubleshoot real problems faster and with confidence. Instead of only showing you menus and theory, I walk through real-world issues I see in production and how I fix them step by step.
Who this course is for
Helpdesk and IT support staff working with Microsoft 365
Sysadmins responsible for tenant health and user productivity
IT professionals who want structured troubleshooting, not guesswork
What you will learn
A logical approach to Microsoft 365 troubleshooting
Common issues with identity, sign-in and Entra ID
Endpoint and policy-related problems with Intune and Defender
Typical Outlook, Teams and OneDrive problems and how to analyze them
How to use logs, monitoring and tools to find root causes instead of quick hacks
Certification Practice Questions
Prepare for your certification exams with curated practice questions designed to test your knowledge and build confidence.
MD-102
Endpoint Administrator
AZ-104
Azure Administrator
AZ-900
Azure Fundamentals
AZ-500
Azure Security Engineer
CLF-C02
AWS Cloud Practitioner